Refund Policy
At Glaze & Vase, we are committed to delivering the highest quality premium glassware products to our valued customers. Due to the delicate nature of our glassware and to maintain the integrity of our products, we do not offer refunds or accept returns for any reason.
We take great care in accurately describing our glassware products through detailed product descriptions, images, and specifications to help you make an informed purchase decision. We encourage you to review these details thoroughly before placing an order.
In the unlikely event that your glassware arrives damaged or defective, please contact our customer support team within 3 days of receiving your order. We will promptly address the issue and provide a suitable resolution, which may include sending a replacement for the damaged or defective item.
We kindly ask that you inspect your glassware upon delivery and notify us immediately of any concerns. This will allow us to assist you promptly and ensure your satisfaction with our products.
While we do not offer refunds, we are dedicated to resolving any issues that may arise with your order. Our customer support team is available to assist you with any questions or concerns you may have regarding your premium glassware purchase.
We appreciate your understanding and cooperation in adhering to our no-refund policy for premium glassware products. Should you have any further inquiries or require additional information, please do not hesitate to contact our customer support team. We are here to provide you with exceptional assistance and ensure your experience with our products is exceptional.